Data Protection Policy

Dbjl Privacy Policy — Your Data, Our Responsibility

Dbjl places the highest priority on protecting the personal data of every user in Bangladesh. This privacy policy will inform you about what types of information we collect, how we use it, and how securely it is stored. We ask that you read this policy carefully before creating an account or using any service on our platform. This policy is drafted in accordance with applicable data protection laws in Bangladesh and may be updated at any time.

Last Updated: 2025

Encrypted Data Storage No Sharing of Data with Third Parties Mobile-Friendly Protection SSL-Secured Connection User Rights Protected Secure Data Management Trusted in the Bangladesh Market Encrypted Data Storage No Sharing of Data with Third Parties Mobile-Friendly Protection SSL-Secured Connection User Rights Protected Secure Data Management Trusted in the Bangladesh Market

What Information We Collect

Registration Information

When you create an account at dbjl, we collect your name, email address, mobile number, and date of birth. This information is used to verify your identity and keep your account secure. Date of birth is essential for age verification, as we only provide services to those aged 18 and above. All information provided at the time of registration must be truthful and accurate. Providing false information may result in account suspension.

Payment & Transaction Information

For financial transactions, we retain the payment method type and transaction history. We never store full bank account or card numbers — only the portions needed for verification. All financial data is protected with industry-standard encryption. This information is used to detect suspicious transactions and prevent fraud. All transactions are recorded in BDT and can be presented to regulatory authorities if required.

Usage & Activity Data

When you access the platform, which games you played, and how long your session lasted are automatically logged. This information helps us improve our service quality, resolve technical issues, and ensure responsible gaming. Technical details such as your device type, operating system, and browser version are also collected. This activity data is used for overall improvement rather than to personally identify you. The amount of data collected is kept to a minimum — only what is necessary to provide the service.

How Your Information Is Used & Protected

Purpose of Data Use

The information you provide is used solely for account management, transaction processing, and customer support. Data is analyzed to ensure platform security and prevent fraudulent activity. To meet legal obligations in Bangladesh, information may be provided to regulatory authorities upon request. dbjl never sells or rents your personal information to third parties for advertising purposes. Your data will not be used for any other purpose without your consent.

Security Measures

All your personal data is transmitted and stored using SSL/TLS encryption technology. Our server infrastructure undergoes regular security audits to ensure any vulnerabilities are quickly identified and resolved. Multi-layer authentication is used to prevent unauthorized access to accounts. Only authorized personnel among our staff have access to personal data, and all access is recorded in logs. In the event of a data breach, we are committed to promptly notifying affected users.

Your Rights

  • The right to view and request corrections to the data collected about you.
  • The right to request deletion of your data under certain circumstances.
  • The right to object to the processing of your data.
  • The right to receive a copy of your data (data portability).
  • The right to opt out of marketing communications at any time.

To exercise any of the above rights, please contact our support team. We will endeavor to process your request within 30 business days. All valid requests will be fulfilled subject to identity verification.

Cookies & Tracking

The dbjl platform uses essential cookies to manage sessions and improve the user experience. These cookies are indispensable for the platform's core functionality — without them, logging in and completing transactions would not work properly. We do not use third-party advertising tracking cookies. You can manage cookies through your browser settings, though disabling certain cookies may reduce service functionality. We follow a policy of using only the minimum necessary cookies.

Data Retention Period

Your data is retained for as long as your account is active, and may need to be kept for a defined period after account closure due to legal obligations. Financial transaction records are retained for the period required under applicable laws in Bangladesh. Once the necessary retention period has passed, data is securely deleted or anonymized. We never retain data longer than necessary. If you have questions about data retention periods, please contact support.

Right to Policy Changes

Dbjl reserves the right to amend this privacy policy, in part or in full, at any time. For significant changes, advance notice will be sent to your registered email. Continued use of the platform after changes are published will be considered your automatic acceptance of the updated policy. If you object to a new policy, you may request account closure. The date of the latest update will always be noted at the top of this page.

Have Questions? We're Here to Help

If you have any difficulty understanding this privacy policy, please visit our FAQ page or log in directly to get assistance. Ensuring the protection of your data and providing services with full transparency is dbjl's core commitment.

English বাংলা